Electric Motor Sales: 7 Questions to Ask When Choosing a Supplier

Many companies sell electric motors in Türkiye. When prices look similar, the real difference shows in the information the seller gives you and in how the order is handled afterwards. Buying the wrong motor or ordering with missing information can lead to downtime that costs far more than the motor itself.

In this article we have compiled seven questions to ask before working with a seller, and where you can find the answer to each at HEM Motor.

1. Is the price VAT-inclusive, and from which price list?

Whether a price given on the phone includes VAT is often unclear. Also ask which price list date it is based on.

At HEM Motor: Every product page shows the list price dated 24.09.2026 excluding VAT, with the VAT-inclusive amount below it.

2. Are the motor’s technical values provided in writing?

Saying “a 7.5 kW motor” is not enough. Current, torque and speed are needed to select the panel, cables and machine.

At HEM Motor: The electrical and mechanical values of each product are listed on its own page. For example, the 7.5 kW 1500 rpm cast iron motor has a rated current of 14.3 A at 400 V and a rated torque of 49.1 Nm. To compare all power ratings, see the current table.

3. Is there a defined model code?

The model code identifies the motor on its own. When you reorder with the same code, you get the same motor.

At HEM Motor: Each product’s model code appears in the product name, below the photo and in the order message.

4. Do voltage and connection suit your panel?

A motor rated 230/400 V is connected in star on a 400 V network; a motor rated 400/690 V is connected in delta. This difference matters in panels using star-delta starters.

At HEM Motor: The voltage is stated on every product page; the star or delta connection is shown on the nameplate and on the diagram inside the terminal box cover.

5. How is shipping done, and who pays for it?

Even if the motor price is good, shipping cost and time should not be a surprise.

At HEM Motor: Motors are shipped to every province of Türkiye with contracted freight and cargo companies. Shipping is paid by the buyer and is communicated before the order is confirmed.

6. How are payment and invoicing handled?

Always confirm whose account you are paying into. Payment should only be made to an account registered in the selling company’s own name.

At HEM Motor: An invoice is issued for every order. Our company details are on the Company Information page.

7. Will they help me find a replacement for my old motor?

Finding the right replacement for a failed motor depends on the seller’s knowledge.

At HEM Motor: Just send a photo of the nameplate via WhatsApp; we will tell you the matching motor and its price based on power, speed, voltage and frame size.

Conclusion

A good seller states the price and technical information clearly and tells you every step of the order in advance. The prices and technical values of HEM Motor’s 117 three-phase motors are in the Buy Electric Motors (online shop) section, each on its own page. For questions: +90 532 345 49 86.