In line with our approach to quality management, HEM MOTOR SANAYİ VE TİCARET LİMİTED ŞİRKETİ commits:

  • To understand our customers’ requests, needs and expectations correctly and provide efficient and reliable electric motors and gear reducers suited to their applications,
  • To supply our products in compliance with national and international legislation, regulations and standards (including the IEC 60034 series and IE efficiency classes),
  • To provide fast quotations and technical support by stating technical information, prices and delivery terms clearly and accurately,
  • To continuously improve quality by applying risk-based thinking in all our processes,
  • To support the training, participation and development of our employees,
  • To select suppliers on quality criteria and manage our relations with them ethically,
  • To provide a safe working environment in compliance with occupational health and safety legislation,
  • To contribute to energy savings with high-efficiency motors and to use energy and natural resources efficiently,
  • To improve our products and services by evaluating customer feedback and complaints

This policy is shared with all employees, reviewed regularly and updated when necessary.

Effective date: 28.09.2026