You no longer need to spend hours on the phone asking for prices: you can order an electric motor online in a few minutes. In this article we explain every step of buying a motor from the HEM Motor website in order: from finding the right motor to payment, shipping and delivery.
Ordering online: choose the motor, set the quantity, send the order via WhatsApp.
Step 1: Determine power and speed
The information you need is usually on the old motor’s nameplate: power (kW) and speed (rpm). If the nameplate shows around 1450 rpm, the motor is in the 1500 rpm class; around 2900 means 3000 rpm, around 950 means 1000 rpm.
Cast iron frame: 0.55–355 kW, for dusty, humid and heavy-duty conditions.
If it will replace an old motor, the frame size code (e.g. 112M, 132S) should be the same, so that the foot holes and shaft height match. You can see frame codes in the frame dimensions table.
Step 3: Check the price and technical data on the product page
In the Buy Electric Motors (online shop) section, select frame, power and speed with the motor finder. On the product page you will see:
List price (excl. VAT) and VAT-inclusive amount
Model code
Electrical values such as current, torque and speed, plus mechanical features
Prices and technical data are on the product pages; choose a model and order online.
In the purchase box on the product page, set the quantity with the – / + buttons. If you choose Bank transfer / EFT, the 3% discount on the list price is calculated automatically.
Enter your name and phone number and press “Send order via WhatsApp”. The product, model code, quantity and amounts open as a ready message; check it and send. Your details are not stored on the website.
Our team will confirm stock, dispatch date and the shipping cost for your delivery location.
Step 6: Payment, dispatch and delivery
Transfer the confirmed amount to our bank account. Write your name and the model code in the description.
Once the payment is received, the motor is packed and handed to a contracted freight or cargo company. Shipping is paid by the buyer.
Check the packaging on delivery; if there is damage, have a report drawn up with the carrier.
Short checklist before ordering
Are power and speed the same as the old motor?
Is the voltage suitable? (230/400 V or 400/690 V)
Do the frame code and mounting type (foot, flange) match?
Is the frame type right for the operating environment?
The cards show example models related to the topic. A suitable motor is not chosen by power alone: compare speed, voltage, mounting, shaft and connection dimensions on the product page; if unsure, send a photo of the existing motor’s nameplate on WhatsApp.
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