Electric Motor Sales and Shipping Across Turkey: Istanbul, Ankara, İzmir, Bursa, Kocaeli and Other Cities

To buy an electric motor you do not need to visit a shop in the city where the motor will be used; every piece of information needed to determine the right model is on the motor nameplate and on the machine. A company ordering from Istanbul, Ankara, Bursa, Kocaeli or Konya follows the same steps as a company in İzmir: model selection from the nameplate data, placing the order through the online store or via a quotation, confirming voltage and mounting before dispatch, and checking the motor on delivery. In this article we explain step by step how this process works for electric motor sales across Turkey.

The city changes, the ordering steps do not

Turkey's industrial map is very diverse and the motor demand of each region comes from different machines. Kocaeli and Bursa stand out for automotive supply industry, metalworking and plastics lines; Konya for agricultural machinery and foundry; Denizli for textiles; Gaziantep for textiles and food; Kayseri for furniture and metal; Manisa for household appliances and electronics; Eskişehir for machine building; Adana for agricultural product processing. Istanbul and Ankara host workshops and factories of every kind.

Even though the machine type changes, the information needed to choose a three-phase motor correctly is the same. So for a buyer searching for "places that sell electric motors", what really matters is not the seller's city, but whether the seller can read the nameplate data correctly and recommend the suitable model clearly. HEM Motor is headquartered in Buca, İzmir; orders are prepared with the same process regardless of the city.

Step 1: Determining the right model from a nameplate photo

The most critical stage of a remote order is passing on the data of the existing motor completely. Saying "I need a 30 horsepower motor" on the phone is not enough; there are different speeds and frames for the same power. A sharp photo of the motor nameplate without light reflection answers most questions in one go. Together with the photo, note the following:

• Power (kW or HP) and the speed on the nameplate.
• Voltage and connection: is it 230/400 V or 400/690 V? The bridge arrangement in the terminal box.
• Mounting arrangement: foot, flange or foot-and-flange; does the motor run horizontally or vertically?
• Shaft output: whether the motor is connected to the machine by a coupling, a pulley or directly by a flange.
• Type of machine and duty: how many hours a day it runs, whether it stops and starts frequently.

What does the expression "380 V motor" mean?

The market still says "380 V motor"; this is a habit left over from the old nominal supply value. Today the nominal voltage of the three-phase grid in Turkey is 400 V, and motors with 230/400 V or 400/690 V nameplates run on this grid. Which connection (star or delta) will be used is determined by the nameplate voltage of the motor and the starting method. For motors whose nameplate cannot be read, a photo of the terminal box is also requested.

Step 2: Ordering from the online store or requesting a quotation

Once the model is known, there are two routes. A standard motor with a clear power, speed and frame can be ordered directly from the online store; the product pages state the model code, rated speed, IEC frame, current and torque. Review the suitable HEM Motor models and current prices; the current price is on each product's own page.

If there are several motors, a different mounting arrangement or questions about starting, the quotation route is more appropriate. When requesting a quotation, state the address where the motor will be used and whether there are loading and unloading facilities at the delivery point, together with the invoice details; for large-frame motors this information affects the shipping plan.

The models below are examples of the power range most often asked about from different cities:

• 132S-4: 5.5 kW, 4 poles, 1,460 rpm, aluminium frame, IEC 132S, 10.7 A at 400 V, 400/690 V (Δ/Y).
• 132M-4: 7.5 kW, 4 poles, 1,460 rpm, cast iron frame, IEC 132M, 14.3 A at 400 V, 400/690 V (Δ/Y).
• 160L-4: 15 kW, 4 poles, 1,465 rpm, cast iron frame, IEC 160L, 27.3 A at 400 V, 400/690 V (Δ/Y).

You can reach our entire three-phase range on the 3-phase electric motors page.

Step 3: Confirmation before dispatch

A short confirmation before the motor leaves prevents many problems on the construction site or in the factory. We recommend that the following three points are checked in writing in the order confirmation:

Rather than describing shaft and flange dimensions in words, the safest way is to compare them with the frame-based 2D technical drawings. It is enough to measure the existing motor on site and put the result next to the drawing.

Step 4: Checking on delivery

When the motor is delivered, a check of a few minutes should be made before signing the delivery documents:

• Are there signs of crushing, puncture or wetting on the packaging?
• Are the model code, power and speed on the nameplate the same as in the order?
• Does the shaft turn freely by hand, and is there any breakage on the housing or terminal box?
• Is the lifting eye intact? Large-frame motors are lifted only by the lifting eye and with suitable equipment.

If damage is noticed, it should be photographed and noted on the delivery document. If the motor will not be installed immediately, it is best stored in its packaging in a dry place free from vibration.

Hypothetical example: a remote order from a workshop in Bursa

Hypothetical example: The 7.5 kW motor of a workshop in Bursa running a plastic granulator fails. The workshop sends a nameplate photo: 7.5 kW, 1,460 rpm, 400/690 V, foot mounting. Because the IEC frame can also be read in the photo, the 132M-frame model is matched. In the order confirmation the voltage, foot mounting and shaft are checked; the workshop compares the shaft diameter with the technical drawing and confirms that the pulley fits. On delivery the packaging and nameplate are checked and the motor is installed. During this process the workshop does not need to come to İzmir.

Conclusion: whichever city you are in

From Istanbul to Adana, from Eskişehir to Gaziantep, the ordering process consists of the same four steps: determining the model from the nameplate, online store or quotation, confirmation before dispatch and checking on delivery. Before starting the order, prepare the power, speed, mounting arrangement, voltage, application and a photo of the motor nameplate.

Review the suitable models and current prices in our online store. Send the nameplate photo, speed and mounting details of your existing motor via the nameplate submission page and ask for a quotation for the suitable model. For other questions you can use our contact page.

Frequently Asked Questions

Can I order an electric motor from a city other than İzmir?

Yes. The ordering process does not depend on the city; the model is determined from the nameplate data and the order is placed through the online store or via a quotation.

How is the right model found if the motor nameplate cannot be read?

Photos of the terminal box, the shaft end and the mounting feet or flange are requested. The frame is determined by comparing the dimensions with the frame-based technical drawings.

Can a motor with a 400 V nameplate replace an old motor marked 380 V?

Yes, 380 V is the old nominal value and corresponds to today's 400 V grid. Whether the connection will be star or delta is determined by the nameplate voltage of the new motor.

What should I do if I see damage on the motor at delivery?

Photograph the damage, note it on the delivery document and contact us before running the motor.